Refund policy

Full Satisfaction Guaranteed

If you buy a product from us and it does not meet your expectations (too large, too small etc.), you can return the product within 30 days - no questions asked.
In the event that you would need a different size, we will ship it to you at no additional cost. If you want to cancel a purchase, you will have the buying price transferred back to your account. All shipping costs are covered by us!


We offer a 24 months warranty period on the entire bike including the frame and all components except for wear parts and accidental damage. Send us a picture of the damage and we will help you quickly and easily.